DELIVERY TIME

Please allow 1-3 business days for order fulfillment and the dispatch of tracking information after your order has been packed.

  • Upon placing your order, you will receive an order confirmation email.
  • Once your order has been packed and is ready to be shipped, you will receive a second email with your tracking information.
  • During busy periods, such as new product drops or sales events, please allow up to 7 business days to receive your tracking email.

Note: Shipping times apply only after the order has been packed — not from the time of order placement. Express services only provide a faster delivery time through the shipping provider, not by expedited handling on our end. We do not prioritize certain packages for faster processing.


SHIPPING COSTS

Germany:

  • DHL Standard: €5

For all deliveries within the EU, taxes and duties are included in the product price.

Please note: For orders outside the EU, additional import duties (such as customs duties, VAT, and other taxes) may apply depending on the destination country. These duties are determined by the country of destination and are calculated based on the country of origin and the classification of the goods. COLORS® does not collect these duties at checkout and cannot predict the exact amount. If any duties apply, they must be paid by the customer for the package to clear customs.

For more information, please contact your local customs office for guidance on import duties and taxes applicable in your country.